The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2)
Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations like taxes, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receivingmarketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Anna Barr, am the data controller of your personal information. If you have any questions or concerns, you may contact me at DragonFireGlass@hotmail.com. Alternately, you may mail me at:
Anna Barr 6309 Carl Shepard Dr, Ruskin, Florida, USA, 33570
We understand the importance of celebrating life's precious moments and the joy of gift-giving. Whether it's a birthday, anniversary, or any other special occasion, our exquisite glass items make for timeless and cherished presents. From birthdays to anniversaries, we've got you covered for all your gifting needs.
Holiday Specials: Throughout the year, enjoy free gift wrapping for holidays like Christmas and Valentine's Day.
Every gift you give becomes a work of art when you choose our glass products paired with our exceptional gift wrapping service. With a seamless, hassle-free checkout experience and free holiday gift wrapping, celebrating the seasons of love and joy has never been easier. Make your presents truly memorable.
WE DO NOT SHIP WORLDWIDE. Please contact us if you want to place an order from outside of USA
The regular USPS First Class Package shipping to United States of collection kit and the completed order is included in the price. The shipping of collection kit will take approximately 4 to 6 business days. After finishing your order, we will ship it with USPS first class, signature required.
The buyer will be responsible for shipping the self-addressed envelope with the cremains back to me. You can check your shipping cost online at your postal service website. The envelope will be shipped to my location in Ruskin, Florida 33570. I would recommend that you ship it with a tracking option.
Our customized bracelets come in a range of sizes, from a petite 4 inches to a generous 14 inches, ensuring a comfortable fit for everyone. We also include a measurement paper in our Collection Kit. This special paper helps us craft the bracelet to your precise size. Simply follow the instructions provided, and we'll create a bracelet that's tailored just for you. Our collection features a wide variety of vibrant colors, which are all listed for you to choose from. To make sure you get the exact size and color you want, you can either contact us or simply leave a note during the checkout process specifying your preferences.
When you place your order with us, we'll provide you with a comprehensive collection kit complete with easy-to-follow instructions. We only require a small amount of ashes - between ¼ and ½ a teaspoon per keepsake - to create a stunning and unique piece of jewelry. We also include a self-addressed envelope to send the kit back to us.
At our studio, we specialize in using a wide variety of materials, including blown glass and stainless steel pendants. The stainless steel pendants can also be made with ashes or fur, hair, and other special items. We encase human and pet cremains within the glass. Etsy prohibits the use of human ash in any creations, so please contact us for more info before placing an order.
Our collection kit makes it easy to safely and securely send us the ashes needed to create your custom glass cremation jewelry. Each kit includes a clear pouch for cremains, a small spoon for collecting the ashes, detailed instructions, and a self-addressed envelope for easy shipping.
Your collection kit is carefully packaged and presented in a beautiful gift box, which is labeled with your name and order number for easy identification. Inside the gift box, the clear pouch for cremains also features an information sticker that you'll fill out with important details about your order.
To ensure the utmost accuracy and care, we work on one order at a time, and all materials remain together throughout the entire process.
We offer you several options to choose from when it comes to the ashes used to create your custom glass cremation jewelry.
First, you have the choice to securely store any unused ashes for future use. Alternatively, we can return any unused ashes to you along with your completed order.
If you prefer, we can also respectfully dispose of the remaining ashes at one of our local Florida beaches.
In the rare case that there is any ash already encased in glass after the keepsake is created, we will include that extra glass with your order, giving you an additional keepsake to cherish.
Rest assured that whatever option you choose, your loved one's ashes will be handled with the utmost care and respect throughout the entire process.
We understand that you may want to combine the ashes of multiple beloved pets into a single order, or you may want to order multiple keepsakes using different sets of ashes.
Rest assured that we are happy to accommodate either request! When you place your order, simply leave us a note in the designated field or send us an email to let us know your specific needs.
If you require additional clear pouches for the ashes, we will be more than happy to include them in your collection kit so that you can easily and safely send us all the ashes you wish to use.
Our goal is to make the process of ordering custom glass cremation jewelry as easy and stress-free as possible, so please don't hesitate to reach out to us with any questions or special req